ARVAL BNP PARIBAS GROUP

ACCIDENT / INCIDENT REPORT

sk  |  en

How to report damages:
  1. Fill out the required details at the bottom and go to the damage report form
  2. Enter all required fields that are marked
  3. Submit the form using the Next button

Insurance claim report can be processed only in case we will receive all required documents.

Damaged vehicle must be delivered to the service for repair within 30 days from the the date of claim reporting via web application.

If anything is not clear to you, please contact us via email: arval@respect-slovakia.sk

Please enter required information and go to the report form.

 

Dear Client,

Let us inform you that the personal data you have provided on this web portal are processed by company Respect Slovakia, s.r.o. , registered seat at Valova 38, 921 01 Piešťany, company ID: 34 107 061, registered in the Companies Register of the District Court in Trnava, section: Sro, insert no.: 529/T, acting as an independent financial agent providing its services to company ARVAL SLOVAKIA, s.r.o. , company ID: 35 890 487.

Company Respect Slovakia, s.r.o. performs its financial intermediation activities pursuant to Act no. 186/2009 Coll. on financial intermediation and financial counselling and on the modification and supplementation of certain acts, as amended, and is registered in the corresponding Register administered by the National Bank of Slovakia, in the sub-register insurance and reinsurance, in the sub-register of granting of credits, home loans and consumer credits, in the sub-register of taking of deposits, and in the sub-register of supplementary pension savings scheme, under a registration number 34938.

Pursuant to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of 27 April 2016 providing for the protection of natural persons with regard to the processing of their personal data and for the free movement of such data, which repeals the Directive 95/46/EC (General Data Protection Regulation), pursuant to the provisions set forth in Section (§) 13, paragraph 1, Act no. 18/2018 Coll., on the protection of personal data and on the modification and supplementation of certain acts, and pursuant to the provisions set forth in Section (§) 31 of Act no. 186/2009 Coll. on the financial intermediation and financial counselling and on the modification and supplementation of certain acts, as amended, Respect Slovakia, s.r.o. is entitled to collect the personal data and information provided by its clients (affected persons) associated with its financial intermediation activities without their prior approval.

Respect Slovakia, s.r.o. only processes personal data which are necessary particularly in order to perform its activities of financial intermediation, to fulfil its statutory and contractual obligations, and to protect its legitimate interests.

Respect Slovakia, s.r.o. shall ensure that it only processes the data of affected persons to an extent which is necessary for the fulfilment of the purpose of the respective processing.

Respect Slovakia, s.r.o. stores personal data of affected persons for different periods of time  which vary according to the reason and purpose of the processing. Personal data are processed by Respect Slovakia, s.r.o.:

  • for a period required by a relevant general legal regulation, if personal data are processed to fulfil Company´s legal obligations;
  • for the term of the contractual relationships established by contracts entered into by the Company or for the term of its pre-contractual relationships, if personal data are processed for the purposes of the fulfilment of its contractual obligations;
  • for the term of duration of a legitimate interest pursued by company Respect Slovakia, s.r.o., if the processing of personal data is necessary for this purpose;
  • for a period explicitly  stated in the consent granted by the affected person or for an indefinite period until the consent is withdrawn, if personal data are processed according to a consent granted by the person affected by data processing.

In order to ensure that the personal data are not stored for a longer period then it is necessary, company Respect Slovakia, s.r.o. established time   limits for the deletion or regular revision of personal data . Personal data can only be processed for the time during which the purpose of their processing continues. After this time, the personal data must be immediately deleted in compliance with the relevant internal procedures and documentation of company Respect Slovakia, s.r.o. The particular time periods during which individual data are to be stored are stated in the relevant internal procedures and documentation of Respect Slovakia, s.r.o. Any person affected by data processing can, at any time, demand from company Respect Slovakia, s.r.o. or its responsible data protection representative information about the time period during which its personal data will be stored.

After the termination of a corresponding period as specified above, Respect Slovakia, s.r.o. is entitled to process the personal data of the affected person only for compatible or special purposes, which include e.g.  archiving or statistical purposes.

It is important for company Respect Slovakia, s.r.o. that every person affected by data processing can have control of its personal data and that its personal data are processed lawfully. It is in the interest of company Respect Slovakia, s.r.o. to enable the persons affected by data processing to exercise, in the most effective manner, their rights associated with the protection of personal data. In the event that the person affected by data processing wishes to exercise any of its rights, he/she can do so by sending an electronic mail

  1. to the following email address: j.kustanova@respect-slovakia.sk,
  2. by sending a written inquiry “for the attention of a responsible person” to the following postal address: Respect Slovakia, s.r.o., Ing. Janette Kuštánová, Valova 38, 921 01 Piešťany, Slovac Republic,
  3. by contacting the company by phone directly at: + 421 905 249 263 or + 421 33 7741 847,
  4. by visiting the Head Office of company Respect Slovakia, s.r.o. with a request to meet with the responsible person.

For further information about company Respect Slovakia, s.r.o. please read this document or go to: https://www.respect-slovakia.sk/sk/o-nas .

For   information about the rights of affected persons, go to   www.respect-slovakia.sk ,  see: https://www.respect-slovakia.sk/sk/sluzby  - Personal Data Protection section.

For further information about the protection of personal data applied by company Respect Slovakia, s.r.o. , please go to: www.respect-slovakia.sk , see: https://www.respect-slovakia.sk/sk/sluzby  - Personal Data Protection section.

For further information about the protection of personal data applied by company ARVAL SLOVAKIA, s.r.o.,  please go to: www.arval.sk ,  see:

https://www.arval.sk/sk/oznamenie-o-ochrane-osobnych-udajov-spolocnosti-arval

If you have further questions, please feel free to contact us anytime.  

Janka Guttenová

E-mail: arval@respect-slovakia.sk

Phone: + 421 917 720 783